COO testing page – Panasonic POS Client Portal

This is a sandbox environment where proposed updates to the form can be tested in safety without impacting on the live site

This form can be used to iterate as many chenges as required prior to deployment.

To schedule, configure and administer the necessary changes required for the change of ownership, a fee of $275 will apply.

Franchise*

Quebec*

Locations in Quebec require additional information.

This location is in the province of QC
This location is NOT in QC

Beavertails

Restaurant ID*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (HR + MM)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Phone of new owner*

Email of new owner*

Email confirmation of this submission will be sent to this address.

Name of MBD (area manager)*

Email of MBD

Phone of MBD (area manager)*

SRM / MEV Information*

Please choose one of these options. (required)

I require a technician onsite to remove the srm / mev and connect the printer directly to the POS. I approve the billable work order to do so at $110/hr labor and $95/hr return travel.
I do not require a technician onsite as I will have a qualified technical person to be able to work with the helpdesk to remove the srm / mev and connect the printer back to the POS.

Printer Information*

Please choose one of these options. (required)

I have inspected all my Epson TM 88 printers and I do NOT have a TM88 version III or lower. This is identifiable near SN of printer.
I DO have an Epson TM 88 vIII printer. (If this option is selected, you will be contacted by Panasonic for further instructions as they are not compatible with WebSRM)

SRM file number

SRM ID number

SRM access code

SRM Outgoing Access Code

Moneris ECR numbers

Popeyes

Restaurant ID*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (HR + MM)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Phone of new owner*

Email of new owner*

Email confirmation of this submission will be sent to this address.

Name of MBD (area manager)*

Email of MBD

Phone of MBD (area manager)*

Chase Merchant ID

Chase PNS (… 0300000 or 029999)

Chase Terminal ID's (101-104,112,201-205…)

Kiosk Terminal ID's (301-304…)

SRM / MEV Information*

Please choose one of these options. (required)

I require a technician onsite to remove the srm / mev and connect the printer directly to the POS. I approve the billable work order to do so at $110/hr labor and $95/hr return travel.
I do not require a technician onsite as I will have a qualified technical person to be able to work with the helpdesk to remove the srm / mev and connect the printer back to the POS.

Printer Information*

Please choose one of these options. (required)

I have inspected all my Epson TM 88 printers and I do NOT have a TM88 version III or lower. This is identifiable near SN of printer.
I DO have an Epson TM 88 vIII printer. (If this option is selected, you will be contacted by Panasonic for further instructions as they are not compatible with WebSRM)

SRM file number

SRM ID number

SRM access code

SRM Outgoing Access Code

TPS Number

TVQ Number

First Data (Gift Card) Merchant ID

ValueLink: If you provide Gift Cards through Valuelink you must ensure through them that Datawire Provisioning has been completed. Your First Data Relationship manager can assist with this. Failure to ensure provisioning may cause delays before you can begin processing cards. If you have multiple locations, the MID may be the same for all. If so, you should have unique ‘Alternate ID’s’ for each location.

HiFive Chicken

Restaurant ID*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (HR + MM)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Phone of new owner*

Email of new owner*

Email confirmation of this submission will be sent to this address.

Name of MBD (area manager)*

Phone of MBD (area manager)*

Email of MBD

Moneris ECR numbers

Kiosk Terminal ID's (301-304…)

Chaiiwala

Restaurant ID*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (HR + MM)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Phone of new owner*

Email of new owner*

Email confirmation of this submission will be sent to this address.

Name of MBD (area manager)*

Email of MBD

Phone of MBD (area manager)*

Chase Merchant ID

Chase PNS (… 0300000 or 029999)

Chase Terminal ID's (101-104,112,201-205…)

Kiosk Terminal ID's (301-304…)

Tim Hortons QC

Restaurant ID*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (HR + MM)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Phone of new owner*

Email of new owner*

Email confirmation of this submission will be sent to this address.

Name of MBD (area manager)*

Email of MBD

Phone of MBD (area manager)*

Chase Merchant ID

Chase PNS (… 0300000 or 029999)

Kiosk Terminal ID's (301-304…)

Chase Terminal ID's (101-104,112,201-205…)

First Data (Timcard) Merchant ID

ValueLink: If you provide Gift Cards through Valuelink you must ensure through them that Datawire Provisioning has been completed. Your First Data Relationship manager can assist with this. Failure to ensure provisioning may cause delays before you can begin processing cards. If you have multiple locations, the MID may be the same for all. If so, you should have unique ‘Alternate ID’s’ for each location.

SRM / MEV Information*

Please choose one of these options. (required)

I require a technician onsite to remove the srm / mev and connect the printer directly to the POS. I approve the billable work order to do so at $110/hr labor and $95/hr return travel.
I do not require a technician onsite as I will have a qualified technical person to be able to work with the helpdesk to remove the srm / mev and connect the printer back to the POS.

Printer Information*

Please choose one of these options. (required)

I have inspected all my Epson TM 88 printers and I do NOT have a TM88 version III or lower. This is identifiable near SN of printer.
I DO have an Epson TM 88 vIII printer. (If this option is selected, you will be contacted by Panasonic for further instructions as they are not compatible with WebSRM)

SRM file number

SRM ID number

SRM restaurant number

SRM access code

SRM Outgoing Access Code

TPS Number

TVQ Number

Williams

Restaurant ID number*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (enter hours AND minutes)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Email of new owner*

Phone of new owner*

Global Payment Merchant ID

Global Payment ECR Number(s)

Ackroo ID for each terminal (Williams Points Card)

Church's Chicken

Restaurant ID number*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (enter hours AND minutes)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Phone of new owner*

Email of new owner*

Payment Processor*

Moneris ECR numbers

TD Merchant ID number

TD Pinpad ECR numbers

Dairy Queen

Restaurant ID number*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (enter hours AND minutes)*

Enter the requested time in 24 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Email of new owner*

Phone of new owner*

TD Merchant ID number

TD Pinpad ECR numbers

First Data (DQ Loyalty Card) Merchant ID

Tax #

Mary Browns

Restaurant ID number*

Location (City)*

Requested changeover date*

The specific date that you will take ownership and begin operations.

Note: Panasonic requires a minimum of 3 business days notice to schedule and assist in your ownership change.

Once this form has been submitted you will receive a reply within 24 hours on the following business day with a reference number, along with further instructions if required.

Requested changeover time (enter hours AND minutes)*

Enter the requested time in 12 hour format in YOUR local time zone.

: HH

MM

Note: You must perform an ‘End Of Day’ operation at the time you select here. If you normally perform end of day at another time, we will discuss the options with you for doing so.

Name of new owner*

Email of new owner*

Phone of new owner*

Name of MBD (area manager)*

Email of MBD

Phone of MBD (area manager)*

Moneris ECR numbers

EnterPIN pad serial numbers (separate with comma)

PIN Pad serial numbers

GIVEX Merchant ID

Tax #

HST / Tax ID

Additional Comments

Please use this space to add any additional information that you feel we should know.

Agreement to billing*

** A billable work order (which includes on site labour and travel) will be required as a tech is needed to manually program the SRM with the info you are submitting with this form.

The new owner is responsible for submitting the required information to Panasonic no later than three business days prior to the changeover or Panasonic will be forced to postpone or cancel the project.

By submitting this form, the new owner acknowledges and agrees to pay the associated costs per location, per ownership change. Should the account change be cancelled, postponed or delayed, we require 24 hours notice or a cancellation fee will be applied. The Submit button will appear when the ‘I agree’ box above has been checked.

I Agree

Agreement to billing ($275 during business hours, $550 outside those hours) and an additional $275 if cancelled within 24 hours of scheduled date*

By submitting this form, the new owner acknowledges and agrees to pay the appropriate configuration and administration fee per location, per ownership change. Should the account change be cancelled, postponed or delayed, we require 24 hours notice or there will be a $275 cancellation fee applied. The Submit button will appear when the ‘I agree’ box above has been checked.

I agree

* Please note that Panasonic requires a minimum of three (3) business days to process and schedule change of ownership requests *

** Should your account change need to occur outside the hours of 8am to 4pm EST – Monday thru Friday, additional resources will be required and the change of ownership fee doubled due to OT rates **

If you can not complete all the required fields on this form, please contact our help desk at 800-463-7655 for assistance.

Change of Ownership (testing)

This is a sandbox environment where proposed updates to the form can be tested in safety without impacting on the live site

Beavertails

Popeyes

HiFive Chicken

Chaiiwala

Tim Hortons QC

Williams

Church's Chicken

Dairy Queen

Mary Browns