KB Document Submission (internal use only)

For gathering required information needed when submitting a document to the Knowledge Base

Before a document can be added to the KB we must gather some basic information to ensure it is properly indexed and will show correctly in search results.

Please complete the following form as completely as possible.

Is this document for everybody (All Access) or level 2?
A descriptive name that will be shown in search results. May be document name, does not have to be.
A brief description of the document, e.g. 'User Guide and product manual for model XYZ123'
Who makes this?
If this document is specific to one or more brands please enter all that apply.
If applicable, enter models covered in this document.

Article Categorization

To help the KB return best search results please complete the following section filling in as many blanks as you can.
What broad category applies best?
Select the most relevant option
Refine the document type by indicating a selection from the list below
Submissions can only be accepted by authorized individuals. If you have any doubt about your authorization status please contact your direct manager for guidance.
Email address of person submitting form


Attach multiple files if required. Include, if available, original source documents as well (i.e. Word if submitting a doc as a PDF). This allows us to keep the files together in case edits are needed.
Drop files here or
Max. file size: 256 MB.